Preamble
Hotel AM Fang is committed to protecting the privacy of its guests and visitors to its website. Your personal data will therefore be handled with great care and secured in accordance with the General Data Protection Regulation (GDPR). In this Privacy Statement we explain which personal data we collect and for what purpose.
Which data?
This Privacy Statement applies to all personal data that we collect and process in the context of our offered services and / or visit to our website. By using our services such as making a reservation, requesting information and / or visiting our website, you give permission to process your personal data in accordance with this Privacy Statement.
When you make a booking, we ask for your name, address, e-mail details and telephone number (optional). In addition, we can ask for your date of birth, your gender and the number plate of your car when booking (for parking purposes). Your preferences can also be collected while on the site and we process your IP address when using several cookies. Below you will find more information about the use of cookies. We also use your information to contact you and to inform you about offers.
If you are under the age of 16, you may only provide personal data to Hotel AM Fang if one of your parents or a legal representative who has read this Privacy Statement gives us permission to do so on your behalf.
For what purposes?
Hotel AM Fang needs personal data for our services. Your personal data will be used to confirm, change or cancel the booking. We also use the data for communication about the booking, for statistics, for sending the newsletter and for marketing purposes. This processing of data is necessary for the performance of the agreement and for the security of the website. If you do not wish to provide the data, the agreement cannot be performed.
Sharing personal data with third parties
It is possible that Hotel AM Fang shares certain personal data with third parties when performing its services if this is reasonably necessary. This includes IT partners for hosting and maintenance of our website, registration and processing of (online) reservations and mailings. Other third parties for the performance of the activities of Hotel AM Fang, such as printing, e-mail and mail processors. Insofar as these third parties process your data in the performance of the relevant services and business activities, they do this in their capacity as processor for Hotel AM Fang and Hotel AM Fang has taken the required technical and organizational measures to ensure that your data is exclusively for the above purposes processed.
Separate agreements are concluded with the (external) parties who have access to personal data to guarantee confidentiality and the lawful handling of personal data.
We will never sell, distribute or lease the personal data without permission to third parties whose purpose is to use the data for direct marketing. Only if Hotel AM Fang is legally obliged to do so, personal data will be provided to regulators, tax authorities and investigative authorities. In such cases, Hotel AM Fang will take appropriate measures that are reasonably necessary to ensure that your data is protected as well as possible.
Retention periods
Hotel AM Fang does not store your personal data longer than is necessary for the purposes for which it was collected and processed.
Cookies
On our website we use cookies that are stored by your browser on your device, for example your computer, tablet or telephone.
These cookies store information (such as the settings of your PC and preferences indicated by you) to facilitate a subsequent visit to our website. This information does not contain name or address details or other personal details. You can set your browser so that you do not receive cookies during your visit to our website. In that case, however, you may not be able to use all the features of our website or you may not have access to parts of our website. Hotel AM Fang does not use special software or cookies to find out the identity or behaviour of the individual visitor.
Hotel AM Fang uses Google Analytics to track how effective our Adwords Ads are on Google search result pages and how visitors use our website. The information obtained for this, to which the IP address belongs, is transferred to Google. This data is stored by Google on servers located in the United States. To obtain more information about this, you can read the privacy policy of Google and the specific privacy policy of Google Analytics on the right. Hotel AM Fang has set up Google Analytics on the basis of the instructions of the Data Protection Authority. As a result, the impact on the privacy of our visitors is minimal.
The information is used by Google to provide reports about the website to Hotel AM Fang, to see how the website is used and to provide its advertisers with information about the effectiveness of their campaigns. This information can be provided by Google to third parties insofar as third parties process the information on behalf of Google or when Google is legally obliged to provide information. Hotel AM Fang has no influence on this. Hotel AM Fang has not given Google permission to use the obtained analytics information for other Google services.
With your permission we place “tracking cookies” on your computer. We use these cookies to keep track of which pages you visit, in order to build a profile of your online behaviour. Again, this profile is not linked to your name, address, email address and the like, but only to match advertisements to your profile so that they are as relevant to you as possible.
Protection
Hotel AM Fang is extremely careful with your personal data. We have taken various appropriate technical and organizational measures to protect your personal data against loss or unlawful use, such which are reasonable in view of the costs involved and the nature of the personal data. In this way we secure our systems and applications in accordance with the applicable standards for information security.
Newsletter
You can sign up for our newsletter on our site. If you no longer wish to receive this newsletter, you can unsubscribe via the link at the bottom of the newsletter. We may use third party services to send newsletters. The subscriber base of our newsletter is not provided to third parties for commercial purposes.
Links to Third Party Websites
This Privacy Statement only applies to the services of Hotel AM Fang. You should be aware that Hotel AM Fang is not responsible for the privacy policy of other websites that are accessible via a link on our website or of websites that place links to our websites. We recommend that you consult the Privacy Statement of these other websites.
View / change / delete / objection
You may request us to inspect your personal data at any time. You can also request us to correct, supplement, delete or protect your personal data if this is incorrect, incomplete or irrelevant, or are otherwise processed in violation of a legal requirement. You have the right to object to the processing of your personal data. If you have given permission for the processing of personal data, you have the right to withdraw this permission. You also have the right to data transferability. If you have any complaints about the way we handle your data, please let us know so that we can look into this. You also have the right to file a complaint with the Data Protection Authority.
If you have any questions and / or comments regarding the protection of your personal data, please send an email to
rezeption@hotelamfang.de
Hotel AM Fang's Privacy Statement is subject to change without notice. It is therefore advisable to consult this Privacy Statement regularly. This Privacy Statement was last updated in January 2019.